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Table of Contents

• History
• Purpose
• Background
• Business Practice
  • Accountability
  • Applicability
  • Definition(s)
  • Text
• Exhibit(s)
  • Assessment History

History

• Business Practice Number: BP.00.001
• Version: 2
• Drafted By: Peter Mosinskis
• Approved By: Michael Berman
• Approval Date: 08/03/2010
• Latest Revision Date: 11/13/2012

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Purpose [top]

Describe the purpose and process for ITS Business Practices.

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Background

Formally, there are no policies at º£½ÇÉçÇø Channel Islands other that those approved by the President's Council and published as part of the Channel Islands Administrative Manual at .  ITS as a division does not have the authority to create a Policy outside the formal campus process.  However, there is clearly the need for day-to-day guidance on many issues that may never be formalized as a campus policy.  In addition, policies can and should gloss over important implementation details that need to be documented.  ITS Business Practices have been created to address these needs.

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Business Practice

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Accountability

The VP for Information Technology Services is accountable for oversight of the ITS Business Practice Process.

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Applicability

All ITS employees.

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Definition(s)

For the purposes of this business practice, the following key terms are identified as follows:

1. "Shall" and "must" are used in the imperative sense
2. "May" is used in the permissive sense
3. The use of the masculine gender includes the feminine, and vice versa

Throughout the business practice manual, unless otherwise defined by an individual business practice:

1. "ITS" means Information Technology Services.
2. "CMS" means Common Management System.
3. "CFS" means Consolidated Finance System.
4. "IDS" means intrusion detection system.
5. "ISO" means Information Security Officer.
6. "LMS" means Learning Management System.
7. "VISC" means Virtual Information Security Center.
8. "WCMS" means Web Content Management Systems.

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Text

General

A ITS Business Practice is a policy-like document that describes how ITS solves certain issues or assigns resources. A ITS Business Practice may be "promoted" to a policy if there is a legal or procedural need to do so, by following the standard campus approval process. ITS Business Practices may also supplement Policies, since a Policy really ought to be a "why" document, while a Business Practice is a "how" document. For consistency and simplicity, ITS Business Practices will be formatted using the same template as campus policies, but clearly labeled as business practices to avoid confusion. All ITS Business Practices will be reviewed by ITS Leadership, approved by the VP for Information Technology Services, and posted on the ITS Business Practice Website /its/policy/.

ITS Business Practices are organized by extending the numbering scheme for º£½ÇÉçÇø Channel Islands Policies:

• 00 -ITS General (extension of Policy numbering scheme)
• 01 - Information Management
• 02 - Technology Infrastructure
• 03 - Technology Use
• 04 - Information Security,Risk, Policy and Compliance

Deviation Authority Process

The VP for Information Technology Services may grant deviations from ITS Business Practices when legitimate business or academic needs require such deviations. Each person requesting a deviation from a ITS Business Practice should submit deviation requests in writing to the VP for Information Technology Services. Each deviation authorization will be transmitted in writing or by e-mail from the VP for Information Technology Services to the person requesting the deviation and will specifically cite the Business Practices from which deviations are authorized.

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Exhibit(s)

No exhibits have been associated with this business practice.

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Assessment History